BJ and Jamie - Wells Fargo Glitch 2/8 (Audio)

February 8, 2019

Photo 38608418 © Federico Marsicano - Dreamstime.com

Wells Fargo is working to fix a widespread outage preventing some customers from using the mobile app and accessing their online banking accounts.

When attempting to log in online, some customers are met with a screen that says: "We're experiencing some technical difficulties. We apologize for the inconvenience as some of our web pages are temporarily unavailable."

The company tweeted, "We want our customers to know that this is a contained issue affecting one of our facilities, and not due to any cybersecurity event. We apologize for the inconvenience caused by these system issues, and any Wells Fargo fees incurred as a result of these issues will be reversed."

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